Introduction
This privacy policy, together with any related Subscription Agreement (collectively, the “Privacy Policy”), tells you how G-ajiri (“G-ajiri”, “we” or “us”) uses personal information collected through the G-ajiri website or G-ajiri app that you use on this site (jointly the “site” or “website”).
This site is a service intended for users in freelance settings with policies aimed to protect service providers as well as clients seeking the services. The policies are separate and unique from our website The main purpose of the freelance app and or website is link the service providers and the clients
Please go through this Privacy Policy before using the site or giving out any personal information. By subscribing to the website, you are accepting the practices described in this Privacy Policy.
We may possibly revise and bring up-to-date this Privacy Policy from time to time. We will issue notice and require consent for any material changes to this privacy policy before using.
*Note: the privacy policy practices herein in this Privacy Policy are for this website only. In the event you link to other websites, kindly review the privacy policies posted at those sites.
Collection, Use and Disclosure of Non- Personal Information
For anyone visiting our websites, we put together non-personally-identifiable information together with IP address, profile information, collective user data, preferences, practical session information, browser type (“non-personal information”). If you get to our website through a link from another webpage, we also may receive collective or otherwise unidentified statistical information about your visit to our site. We also use information that has been put together from cookies and other anonymous identifiers to advance your user experience and the quality of services we offer. In the event you give us personal information, we may remove the identifiers and aggregate it, where it will also become non-personal information. We possibly will use non-personal information to manage our website, track site usage and develop overall site performance. G-ajiri intends not to use non-personal information for any motive other than the purpose for which it was collected or authorized for use by the sender. We possibly will use or share aggregate non-personal information for any motive.
What Personal Information We Collect
We collect personal information (“personal information”), This includes:
User profile: We collect data when users create or update their G-ajiri accounts. This shall include their name, email, phone number, login details including password, address, profile photo, payment or banking account details (including related payment authentication information), testimonial certificates, including numbers and images, birthdate, signature, and photo. We may use the photos submitted by service providers and/or clients to verify their identities, such as through facial recognition technologies.
Background check and identity verification: We collect background check and identity verification information for the service providers and or sub-contractors. This may include information such as service providers’ history or criminal record (where permitted by law), and right to work. This information may be collected by an authorized vendor on G-ajiri’s behalf.
User content: We collect the information users submit when they contact G-ajiri customer support, provide ratings or compliments for other users, or otherwise contact G-ajiri. This may include response, pictures or other recordings put together by users.
Data created during use of our services. This includes:
Transaction information: We collect transaction information related to the use of our services, including the type of services requested or provided, order details, delivery of service information, date and time the services were delivered, charges, distance traveled, and the method of payment
Usage data: We collect data about how users interact with our services. This contains data such as access dates and times, features available within the app or pages viewed, app crashes and other system activity, type of browser, and third-party sites or services used before engaging with our services. In other instances, we gather this data through cookies, pixels, tags, and related tracking technologies that create and keep unique identifiers.
Data from the device: We may possibly put together data about the devices used to get our services, including the hardware models, device IP address, operating systems and versions, software, desired languages, distinctive device identifiers, promoting identifiers, serial numbers, device motion data, and mobile network data.
Communications data: We enable users to communicate with each other and G-ajiri through G-ajiri’s mobile apps and websites but subject to our authorization. For example, we enable service providers and or sub-contractors and the clients, to call, text, or send other files to each other (generally without disclosing their telephone numbers to each other). To provide this service, G-ajiri receives some data regarding the calls, texts, or other communications, including the date and time of the communications and the content of the communications. G-ajiri may also use this data for customer support services (including adjudicating disputes among users), for safety and security purposes, to develop our products and services, and for analytics.
Data from other sources. This includes:
User feedback, such as ratings, feedback, or compliments.
Users participating in our referral programs. For example, when a user refers another person, we receive the referred person’s personal data from that user.
G-ajiri account owners who request services for or on behalf of other users, or who enable such users to request or receive services through their accounts. This includes owners of G-ajiri for Business accounts.
Users or others giving information regarding to claims or disagreements.
G-ajiri business partners through which users create or access their G-ajiri account, such as payment providers, social media services, or apps or websites that use G-ajiri’s APIs or whose APIs G-ajiri uses.
Vendors who help us verify users’ identity, background information, and eligibility to work, for regulatory, safety, and security purposes.
Insurance, financial services providers for service providers and clients.
Publicly available sources.
Marketing service providers.
G-ajiri may combine the data collected from these sources with other data in its possession.
How We Use and Disclose Personal Information
We process and or put to use personal information in a way that is well-suited with and related for the purpose for which it was collected or authorized for use. We may use personal information we collect to provide the service or transaction you requested, and importantly, to maintain and improve the services we provide, including for instance by ensuring that you get a better experience when using our services. We may possibly use your personal information when responding to your requests. We only use information that we obtain for the purpose of completing a requested transaction or service is on an opt-in base.
Other purposes include the following:
Safety and security. We use personal data to assist in maintaining the safety, security, and integrity of our services and users. This includes: Screening service providers before enabling their use of our services and at subsequent intervals, including through reviews of background checks, where permitted by law, to help prevent use of our services by unqualified service providers. Using device, locality, profile, usage, and acquired data to avoid, perceive, and fight fraud or unlawful activities.
Customer support. G-ajiri uses the information we collect (including recordings of customer support calls with notice to and the consent of the user) to provide customer support, including to; Direct questions to the appropriate client support individual, Scrutinize and address user complaints, follow through and develop our customer support responses and processes.
Research and development. We may use the data we collect for testing, research, analysis, product development, and machine learning to improve the user experience. This assist in improving and enhancing the safety and or security of our services, improve our ability to prevent the use of our services for illegal or unfit purposes, come up with new features and services, and facilitate insurance and finance solutions in connection with our services.
Permitting communications between users. For example, a client may message or call a service provider to confirm delivery of service.
Marketing. G-ajiri may use the data we collect to market our services to our users. This includes sending users communications about G-ajiri services, features, promotions, sweepstakes, studies, surveys, news, updates, and events.
We may also send communications to our users about and services offered by a specific client. For example, if a user has placed an order, we may provide recommendations, promotions, or ads about similar work orders. We may use the data we collect to personalize the marketing communications (including advertisements) that we send, including based on user location, past use of G-ajiri r’s services, and user preferences and settings.
Non-marketing communications. G-ajiri may use the data we collect to generate and provide users with receipts; inform them of changes to our terms, services, or policies; or send other communications that aren’t for the purpose of marketing the services or products of G-ajiri.
Legal proceedings and requirements. We may use the personal data we collect to investigate or address claims or disputes relating to use of G-ajiri’s services, or as otherwise allowed by applicable law, or as demanded by regulators, government entities, and official inquiries.
Use of Cookies
G-ajiri uses cookies to store visitors’ preferences and to record session information in order to optimize user experience. We do not connect the personal information we store in cookies to any personal information you give when using our site. You can possibly set your browser to accept or decline all or some cookies, or notify you when a cookie is set. We do not reply to “do-not-track” signs or other mechanisms that permit users to indicate their preferences on the putting together of their personal information over time and across third-party websites or online services.
For you to stop the use of cookies, you can instruct your browser, by varying its options, to stop accepting cookies or to notify you before accepting a cookie from websites you visit. If you reject cookies, however, you may not be able to use all features of our Services.
Updates to the Privacy Policy
We may occasionally update this notice. If we make significant changes, we will notify users in advance of the changes through the G-ajiri apps, website or through other means, such as email. We advise users to periodically go through this notice for the latest information on our privacy practices.